NICA Responds to the Miami Herald

NICA wholeheartedly supports and appreciates what Florida lawmakers have done this year to help our organization enhance benefits for our families. We are eager to provide these new benefits and have already begun implementing the new language and protocols envisioned in the legislation. Our 17-person team is committed to meeting all statutory deadlines and will do everything we can to give NICA families the support they need in navigating the claims process. We recently launched a more user-friendly NICA website, and are currently revising the Benefit Handbook to make it easier for families to understand the benefits their child may be eligible for and how to access those benefits. We share the Legislature’s goal of continually working to help and support NICA families, and toward that end we plan to regularly update the website and handbook based on feedback from families.